Yahoo! and Google Move to Squeeze Newspapers Further

Yahoo! has relaunched it’s local search service. It better surfaces community driven participation and feels far more like a destination than before.

Screenwerk: Yahoo! Refreshes, Redesigns Local.

They still haven’t gone as far as I expect them to one day do – integrate Flickr, del.icio.us, and Groups, and Maps into a cohesive whole, but the potential is there.

On the other side is Google, which recently launched its Business Referral Representative program.

Google will now pay you as an independent contractor to collect information on local businesses, telling them about Ad Words, and submitting them to Google Maps. You can read more about it from here and a recent SearchEngineWatch article.

It Doesn’t Rank

You won’t hear about it on Digg. It’s not on Newsvine. Good luck trying to find relevant links on del.icio.us. It’s nowhere to be found on popurls, or OriginalSignal. It’s not being talked about on the blogs Memeorandum, Megite or TailRank track. There isn’t a page on Wikipedia. And little reference on WikiNews. On Topix.com or Netscape.com, nary a peep.

Even the regional online community I help host, Philly Future has little posted.

Philadelphia’s larger community of aggregated local bloggers are talking, but maybe not with each other, and mostly to their own independent communities.

On Flickr there are over 70 photos, a few powerfully relevant. On YouTube much the same, and this offers hope.

What am I talking about? The rising tide of gun violence that is taking innocent lives by the day in Philadelphia.

You would think the obscene loss of life in our city would merit a few links, a few mentions, a few drops of interest.

But no. Not a whit. It doesn’t register. It doesn’t rank.

You could argue that there has been no ‘defining event’ to draw interest – like a mass murder.

Or that the national mainstream media (damn I hate that term) has largely ignored it as well.

But those excuses don’t detract from the fact that what’s happening here – and elsewhere in other urban centers across this nation – is news.

And that for some reason – our current social media environment – just looks the other way.

Mathew Ingram, when looking at Pew’s latest research on who is using participatory media, wonders if the Web is half full or half empty? Greg Searling at search engine land and Jordan McCollum answer, although not as bluntly as I.

We have a long way to go.

A long way to go for those who are weak and powerless to be given a voice here.

A long way to go for those who have no influence a representation here.

A long way to go for those who have no visibility a means to communicate their importance here.

A long way to go for the news that affects our *daily* lives, the kind that percolates slowly, needs context to be understood, and is about subject matter we may not care to know about, but should, to be produced and distributed here.

This may lead to a place that elites find so distasteful, so raw, so low brow, so mundane and reflective of *all* of human society, they go off to establish something shiny and new.

Maybe so.

But until then there is work to do.

Related: Anil Dash: “Those of you who are defending this status quo are defending a culture of failure”

Jeneane Sessum rocks – Why Journalism Matters

We become part of the stories we discuss on our blogs. We mold, change, and affect the public’s perception of the people, places and events we talk about, via Google’s lasting, aggregating lens.

More and more evidence points to Jeneane Sessum being unfairly connected to the matters I posted about yesterday and her good name has been drug through the mud. That mud leaving trails all over Google.

As Jeneane says:

There are layers and layers of important issues that intelligent people can tackle and use to make meaning out of this. I hope that effort moves forward.

Me too.

So while folks are discussing the code of conduct suggestions over at Tim O’Reilly’s, I’d like to remind folks of The Citizen News Network and Center for Citizen Media project – Principles of Citizen Journalism, and think about that first principal – Accuracy – before passing on information that isn’t proven again.

As Scott Karp says, this entire episode illustrates “Why Journalism Matters”:

I have been watching in silent horror for days as this drama has unfolded – horror not only at Kathy Sierra’s traumatization, but over the total unrestrained free-for-all in the blogosphere. This is a case study in hearsay, innuendo, rumor, defamation, libel, jumping to conclusions and every other negative consequence of unrestrained publishing that the principles of journalism are intended to prevent, and notwithstanding some notable failures, generally do prevent when applied with some seriousness of purpose.

I read dozens of blog posts on this incident, and I still had NO CLUE who might or might not be guilty of what. Each new post I read tangled the web further, layering misinformation on top of disinformation. There was precious little “WHAT do I know” and a whole lot of “WHO do I know and how do I feel about them.”

Then I read this article by a JOURNALIST at the San Francisco Chronicle. I can’t say for sure whether all of the fact here are straight, but this is the only place I came across that actually attempted to ascertain through a coherent process what the facts might be or to lay out a coherent sequence of events. AND, you’ll notice that the only names of those (alleged) to be directly involved in the incident that the article mentions are Chris Locke and Kathy Sierra, both of whom the journalist interviewed and quoted. In the blogosphere, naming names was all about shoot first and ask questions latter.

Update: Anyone can commit acts of journalism. With this story, the fact is, few of us actually did. And the consequences are no good for anyone.

Update: There should be a “Clay Shirky rule” for social software discussion threads…

First person to make a connection to a Clay Shirky piece gets props or insults or something like that….

I bring this up because so much of this series of events recalls an old Clay Shirky piece worth revisiting: “A Group Is Its Own Worst Enemy”:

…We’ve had social software for 40 years at most, dated from the Plato BBS system, and we’ve only had 10 years or so of widespread availability, so we’re just finding out what works. We’re still learning how to make these kinds of things.

Now, software that supports group interaction is a fundamentally unsatisfying definition in many ways, because it doesn’t point to a specific class of technology. If you look at email, it obviously supports social patterns, but it can also support a broadcast pattern. If I’m a spammer, I’m going to mail things out to a million people, but they’re not going to be talking to one another, and I’m not going to be talking to them — spam is email, but it isn’t social. If I’m mailing you, and you’re mailing me back, we’re having point-to-point and two-way conversation, but not one that creates group dynamics.

So email doesn’t necessarily support social patterns, group patterns, although it can. Ditto a weblog. If I’m Glenn Reynolds, and I’m publishing something with Comments Off and reaching a million users a month, that’s really broadcast. It’s interesting that I can do it as a single individual, but the pattern is closer to MSNBC than it is to a conversation. If it’s a cluster of half a dozen LiveJournal users, on the other hand, talking about their lives with one another, that’s social. So, again, weblogs are not necessarily social, although they can support social patterns.

Nevertheless, I think that definition is the right one, because it recognizes the fundamentally social nature of the problem. Groups are a run-time effect. You cannot specify in advance what the group will do, and so you can’t substantiate in software everything you expect to have happen.

Now, there’s a large body of literature saying “We built this software, a group came and used it, and they began to exhibit behaviors that surprised us enormously, so we’ve gone and documented these behaviors.” Over and over and over again this pattern comes up. (I hear Stewart [Brand, of the WELL] laughing.) The WELL is one of those places where this pattern came up over and over again.

Well worth reading if you never have, or re-reading if you did a long time ago.

Norgs stories: The Web Disintermediates (wait for it…)

One of the ideas that gets branded about whenever slumping circulation numbers are screamed from headlines, CD sales are found to be tanking, movie ticket sales slumping, or broadcast TV viewers disappearing, is the notion that because the Web disintermediates the middle-man between content creator and content consumer, people are going to the Web and abandoning “traditional” media.

There is some truth in that to be sure, but there is also truth in that human nature abhors a vacuum. We seek out sources of information and entertainment we decide to trust. And as such, the Web has always created a new opportunity for intermediaries, bundlers of information and entertainment, and aggregators to help manage the flow we partake in each day.

A simple out of the box example – What is a good link blogger like Eschaton, other then an aggregator of sorts?

How about YouTube? What of Google or Yahoo!?

Something to chew on as you read the following stories:

paidContent.org: Why Aggregation & Context and Not (Necessarily) Content are King in Entertainment (source for the graphic)

Philly Future: MyFox Philadelphia – Fox News Wants Your Blog

Philly Future: DigPhilly.com – NBC 10 Wants Your Blog (includes a who-who in local social media efforts)

Washington Post: Howard Kurtz: At the Inquirer, Shrink Globally, Slash Locally?

Center for Citizen Media: Newspaper as Blog Portal

GigaOM: The Content Aggregators and the Fat Belly

The Sad Irony of Layoffs at the Inquirer and Daily News

Last week a prime example of the utility and the need, for news organizations like those in our newspapers, played out in the pages of the Philadelphia Inquirer as it reported on mismanagement in Philadelphia’s Department of Human Services.

Mismanagement that has led to up to five children deaths in 2006.

In the report’s wake, two officials have been ousted and workers are left up in arms and in disarray, organizing a huge protest last Friday.

Contract negotiations are taking place at the Inquirer and Daily News, in the midst of huge shifts in the newspaper marketplace. Shifts that have been taking place for sometime now, shifts that force the issue – newspaper companies must change their business models or die.

Knight Ridder papers responded to changing marketplace, the past six years, with ever shrinking budgets, ever tightening belts, and consolidation of resources and empowerment in the hands of the few. The culmination of which was the fire sale that took place over the past year.

In Philadelphia a sense of optimism sprung as it was a group of local business leaders that purchased the papers. They talked of investment, and a recognition that further cuts were almost impossible to make.

So you gotta give the Daily News’s Will Bunch a pass for the bleak tone in his latest piece on the situation at the papers and the industry at large. I’m reflecting his irony here. This post being an echo of his in a sense.

How could he not feel that way with the memo him and other Philadelphia Media Holdings employees received Friday? A memo that sounded, I bet to his ears, all too familiar.

While saving the paper isn’t about saving jobs – it is about investment. Bold bets. A look towards the future. That’s hard to do with less and less resources, with folks busy just trying to keep up.

There is massive opportunity for the papers to reinvent their business models. And there are folks at the papers with the knowledge and wherewithal to do it (read all of Will’s post). But time is running out.

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More at PJNet by Leonard Witt.

Norgs Stories for October 10th

Whadda week!

  • Google acquires YouTube for $1.65 billion in stock and everyone’s hearts are a flutter. There’s been much grousing about what this means (see Memeorandum), but like damn near always, I find what’s missing is a historical perspective. Google acquired large particiaptory media companies in the past. Think Blogger. Think DejaNews. This fits what has always been in the company’s DNA. A recognition that the web is social software. The frightening thing is that companies are liable to take the wrong lessons from this. Time for everyone to take a deep breath. For some interesting thoughts see Scott Karp, Scott Rosenberg, Niall Kennedy, Susan Mernit, lostremote, Jeff Jarvis, and Don Dodge.
  • ONA sounded like it was a success this year, where real progress was made and minds opened.

    Jeff Jarvis called it “The death of Eeyore”, sharing the optimism and passion he noticed at the conference.

    But it had to happen. Someone had to go back to that tired fiction,that tired lie – that of a ‘fight’ between blogging and journalism. This time it came from a blogger – Mike Arrington, of Techcrunch – who talks about it, from his point of view on his blog.

    It’s clear that from Jeff’s perspective, and Staci’s at paidContent,Arrington turned it into a polarized circus, and helped make bloggers look bad.

    Mike Arrington doesn’t speak for the rest of us folks. Take note of Staci’s and Jeff’s reactions. We gotta continue to build bridges of understanding – not walls.

    Amy Webb was there and thought that papers might be looking to hard at video as a savior.

  • Speaking of building bridges of understanding – Doc Searls has a set of ten tips for newspapers, that sound very much in line with what we’ve been discussing here. It’s a good read, even if you find yourself nodding in agreement the whole time.
  • Jay Rosen’s Q & A at Slashdot is a real must read. He answers, in depth,questions about NewAssignment.net, Citizen Journalism and the news industry.
  • Rebecca Blood, talking about product customer service, and a concrete example with United Airlines, explains how Social Media Works.
  • A long piece, that I have yet to read, but which looks to have much to chew on, is Alice Goldman’s paper (of the Benjamin N. Cardozo School of Law) Community Node-Based User Governance: Applying Craigslist’s Techniques to Decentralized Internet Governance.

Hey – what’s a Norg? And there was an unconference you say? Uhuh. And an ongoing conversation. We need to get our site rolling.

NewAssignment.net is looking to hire an editor

Reuters has donated $100,000 to NewAssignment.Net, enabling it to hire its first editor. Jay Rosen:

It’s going to be a fun job. This is editing horizontally amid journalism gone pro-am. The idea is to draw “smart crowds” – a group of people configured to share intelligence – into collaboration at NewAssignment.Net and get stories done that way that aren’t getting done now. By pooling their intelligence and dividing up the work, a network of volunteer users can find things out that the larger public needs to know. I think that’s most likely to happen in collaboration with editors and reporters who are paid to meet deadines, and to set a consistent standard. Which is the “pro-am” part.

NewAssignment.Net is a not a plan for a company; in fact, it’s closer to a charity, an editorial engine anchored in civil society itself, rather than the media industry or journalism profession. As today’s announcement shows, New Assignment can be on friendly terms with Big Media, which it is is not trying to destroy or supplant.

Read the rest of Jay Rosen’s thoughts about the development over at Comment is free.

Adrian Holovaty: “Newspapers need to stop the story-centric worldview”

Adrian Holovaty: A fundamental way newspaper sites need to change:

This is a subtle problem, and therein lies the rub. In my experience, when I’ve tried to explain the error of storing everything as a news article, journalists don’t immediately understand why it is bad. To them, a publishing system is just a means to an end: getting information out to the public. They want it to be as fast and streamlined as possible to take information batch X and put it on Web site Y. The goal isn’t to have clean data — it’s to publish data quickly, with bonus points for a nice user interface.

But the goal for me, a data person focused more on the long term, is to store information in the most valuable format possible. The problem is particularly frustrating to explain because it’s not necessarily obvious; if you store everything on your Web site as a news article, the Web site is not necessarily hard to use. Rather, it’s a problem of lost opportunity. If all of your information is stored in the same “news article” bucket, you can’t easily pull out just the crimes and plot them on a map of the city. You can’t easily grab the events to create an event calendar. You end up settling on the least common denominator: a Web site that knows how to display one type of content, a big blob of text. That Web site cannot do the cool things that readers are beginning to expect.

I left a comment responding to a poster saying this sounded like the Semantic Web, I’ve been meaning to write Adrian for a while now as well:

Hello Adrian,

I’ve been meaning to say hello to you for a number of different reasons over the past few years.

I’m an old Knight Ridder Digital developer. One of the folks that helped develop the Cofax CMS that was later replaced by KRD with… something else.

Cofax was a framework as well as a CMS, and in some very positive ways (well *I* think so :)), Django reminds me of it. Cofax was open sourced, but when KRD replaced it, well, work pretty much kept me from going back, refactoring, and taking it where it could still go. It’s still in use in many places. Well enough of that…

I definitively agree with you that newspapers are terrific places to work if you are a software engineer. The pace is quick, the work challenging, and you get the rare opportunity to not only practice your profession, but do so building tools and services that connect, inform and empower people.

It’s hard to beat.

anonymous – yes, I think Adrian is talking Semantic Web here. But like Adrian’s call for newspaper organizations to take a hard look at how they manage information in their publishing systems, Tim Berners-Lee has made the same call to the web developer community. The hard sell has been that that the Semantic Web likewise solves a series of problems of lost opportunity. It requires an investment in time and effort by the developer community to see its potential archived. Adrian, please correct me if that’s an incorrect understanding on my part.

Great piece.

Related reading material: Aaron Swartz: “The Semantic Web In Breadth” and Shelley Powers: “The Bottoms Up RDF Tutorial”. Then there’s “Practical RDF” also by Shelley Powers (which I ummm need to get around to reading, but have always heard good things about).

More at Techdirt.

Congratulations to Dan Gillmor

I want to offer my heartfelt congratulations to Dan Gillmor, who has announced his upcoming launch of the Center for Citizen Media, a nonprofit whose goals are to “study, encourage and help enable the emergent grassroots media sphere, with a major focus on citizen journalism.”

My fellow co-workers will attest that I am an honest critic to a fault. So when I say that among those I have had the pleasure of working with over the years, few have impressed upon me such a degree of integrity, honesty, and vision – well it means something.

Follow the link for details.